What's the business case for using semantic technologies? That's one question I'd like to answer in 2009, and working with Robert Collins of the Boston Social Media Breakfast I hope... Read more →
Monitoring the web for business intelligence has come of age, the basic tools are available to discover filtered data about brands and communities, and enough brands understand the value of... Read more →
I chatted with Scott Wilder, group manager of the small business division for Intuit this week about how he is using semantic technologies for social media analysis. He is using... Read more →
Now that I have more time, I've been talking with more people about the tools that are available for monitoring and managing social media engagement. Mukund Mohan and I recently... Read more →
Highlight: Semantic technology companies using natural language processing for social media monitoring have been developing CRM features within their products. The new CRM features are helping those software companies to... Read more →
As my interest in web 3.0 grows I thought I'd create a list of semantic web companies in the Boston area. Affiliate Media Network, Inc. Colin Britton Cambridge Semantics Inc.... Read more →
Currently, many large companies have some difficulty with thinking about how to monitor social media to understand what their customers are discussing as it relates to their company and industry.... Read more →
I'm interested in writing a history of text analysis or media monitoring as it has progressed to integration with CRM systems. My understanding is that in the 90's many text... Read more →
I’ve been speaking with the folks at both Radian6 and Visible Technologies in recent days, to follow up on earlier work I’d completed on a Dell case study for SNCR.org... Read more →