Snapshot: Competitors that collaborate on technology evaluation for the pharmaceutical and biomedical industries have the opportunity to lower healthcare costs for all. Trust was only established between the competitors because... Read more →
As my interest in web 3.0 grows I thought I'd create a list of semantic web companies in the Boston area. Affiliate Media Network, Inc. Colin Britton Cambridge Semantics Inc.... Read more →
Currently, many large companies have some difficulty with thinking about how to monitor social media to understand what their customers are discussing as it relates to their company and industry.... Read more →
After seeing this white paper on transforming online government, produced by the Federal Web Managers Council, I was thinking that some of the expected resources put towards employment might go... Read more →
Earlier this year I wrote two case studies for the Nuance study on customer care and brand reputation for the Society for New Communications Research as part of my role... Read more →
I'm interested in writing a history of text analysis or media monitoring as it has progressed to integration with CRM systems. My understanding is that in the 90's many text... Read more →
Josh Bernoff's new report on blogging discovered that only 16% of online US consumers trust corporate blogs. Neville Hobson & Shel Holtz invited me to join a panel discussion on... Read more →
I’ve been speaking with the folks at both Radian6 and Visible Technologies in recent days, to follow up on earlier work I’d completed on a Dell case study for SNCR.org... Read more →
Here’s a new strategy for increasing the number of reviews for Fortune 500 blogs on the Fortune 500 Business blogging wiki. It has been almost a year since Easton Ellsworth... Read more →
Roxanne Darling beat me to the punch line with this post, "How Ford Can Ramp Up It’s Social Media Turnaround Story of 2009." In February 2007 I wrote the blog... Read more →