Last week at a Tweet up organized for the Research Symposium for the Society of New Communications Research in Boston I chatted with Mihaela Vorvoreanu, Ph.D. Assistant Professor of Communications... Read more →
I wrote an article about Six Processes In Corporate Social Media Management in May, I was thinking tonight about more details related to two of the processes, monitoring, and response.... Read more →
The Citizen Media Law Project is an online project run by the Berkman Center for Internet & Society and funded by the John S. and James L. Knight Foundation. The... Read more →
Just came across Phil Gordon's blog, Phil is an attorney who counsel's clients on employment law and social media. However, I cannot add him to my list of attorney's have... Read more →
I was thinking about some questions I'd like to ask companies about their media monitoring of social media, here’s the list: What tools do you use? What do you monitor?... Read more →
The Society for New Communications Research held their annual research symposium here in Boston this week. I attended the board meeting and reception for board members and research fellows. I... Read more →
I recently gave a presentation on social media at Suffolk University. One of the audience members asked a question about the consequences of customers and the public writing critical or... Read more →
I've resigned from Forrester Research, and I am now looking for a new job. I very much enjoyed working with a number of people at the company, and I thought... Read more →
Understanding audience’s concerns was critical to the success of the Obama campaign. I’ve been struggling with what to write about this week in regards to the election and the Obama... Read more →