PR Communications

One volunteer community project I've been involved with this last year has been the Fortune 500 Business blogging wiki, which is an effort to conduct a census of the Fortune... Read more →

Steve Lubetkin posted his recording of the Richard Binhammer's keynote discussion with me at the New Comm Forum. Glad we captured that, Richard had some great insights into community management... Read more →

Todd Defren writes a post about the future of marketing with the advent of social media. To me marketing is all about listening, listening to make a better product or... Read more →

Doc Searls, one of the authors of the Cluetrain Manifesto, an important book that described the importance of the interconnected web to people and companies is ill with pancreatitis in... Read more →

Here's one conference I wish I'd attended, the Future of Civic Media conference at the MIT Media Lab in Boston. LD Lasica provides some great notes on the conference. His... Read more →

It's been nearly five years since I started blogging, and I was looking back over some old posts. This one from June of 2004 about an interview I conducted with... Read more →

I had a great evening at the Boston Social Media Club tonight. The club asked me to step in as a panel member two days ago. I did not talk... Read more →

When is it okay to talk about competitors how should you talk about them? When I worked at Quotium Technologies I ran a blog that discussed industry issues in the... Read more →

John Cass announces his new job at Forrester Research as Online Community Manager Read more →

If you are running a corporate blogging effort how do you measure and rate each of your posts? That's a question several organizations have answered with sentiment analysis. Each post... Read more →