Boston has long been an important city for Search Engine Marketing, PubCon held their first major conference here in 2003 and Search Engine Strategies was held in March of 2003 as well. The Search Engine Professionals Organization is based in... Read more →
Marc Benioff, CEO of Salesforce opens his forward for the new book, Age of Context (by my favorite author Shel Israel, with help from Robert Scoble), with a story about traveling to Boston, and tweeted his hopes for the trip:... Read more →
Just finished reviewing the entries for the SNCR.org awards for 2013; as always these entries are pleasures to review; I find I learn a lot from the process. If you don’t know the Society for New Communications, it’s a non-profit... Read more →
CX Day kicked off in the States when Jeannie Walters of 360Direct hosted a Google Hangout with Jim Rembach and Stan Phelps. The topic was how important is employee engagement to providing customer experience? Jim and Stan both did a... Read more →
Blogging is all about starting a conversation with another individual. I don't mind if someone from a company posts useful and relevant information on my blog. But that information has to be within the context of an existing conversation. I reserve the right to delete or edit content and links from comments on this blog if I think you are just making a sales pitch or trying to increase your SEO standing.